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“New” Marketing platform from SAP …
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Architecture consulting
There are many different solutions available as a platform for SAP systems. We can help you choose the right solution and assemble your runtime and development platform from the right components, taking into account the entire life cycle of the application.
We know the platforms through and through, from physical components to cloud-based application components. We design solutions so that the availability, security, flexibility, scalability and cost-effectiveness of the systems are in balance with each other.
We help you choose the right partners from Finland and the world.
SAP Platform support a.k.a Basis
We ensure the error-free running, high availability and smooth changes of your SAP application platform throughout its lifecycle.
- We provide cloud capacity in either a secure data center or a public cloud, with flexible provisioning of workloads as needed. Our data center supplier is committed to always providing the required capacity at 25% cheaper than a comparable public cloud service.
- We support your SAP runtime and development platforms, ensuring error-free database and application availability, configuration, and performance. Our experienced and knowledgeable team solves problems related to the platform and the entire IT scenario 24/7/365.
- Our end-to-end orchestration of an SAP entity consisting of several different services and cloud services includes subscriptions, access control and information lifecycle assurance.
- We ensure your systems’ lifecycle and application vendor support through continuous updates. Updates are included in the monthly fee if our customer so wishes.
- We also manage system installations, version upgrades, platform changes, conversions, enterprise mergers and separations.
SAP Lifecycle Services
We offer comprehensive lifecycle management of SAP applications and platforms:
- Smooth transition from implementation project to maintenance and continuous development model
- Developer-driven maintenance and error management and continuous development
- Anticipating and planning change with our release management service
With our Lifecycle Services, you get the most out of the applications you have acquired for your business. With our service, system usage remains at a decent level and your employees do not have to spend time tinkering with tools or solving problems.
We take care of your application throughout its lifecycle by further developing it and providing trouble-free up-to-date version updates and release updates, as well as training and deployment of the new features that come with them. We have strong expertise in numerous business processes. We will take over your system smoothly and seamlessly via a fast and efficient transition project.
Once the application is deployed, it will move from the project team to the support team. The support team handles not only disruptions, error situations, and service requests, but also continuous development and further application development. We act reactively by responding to various requests for support service.
We also provide proactive support to our customers. We share with our customers the best tips and useful new features for upcoming version updates. With the Release Management service, we anticipate and plan future changes together.
Thanks to our agile development model, we can solve issues quickly. You can outsource admin1 and admin2 level support to us, so you always have the best, certified experts in the industry at your disposal. Our available experts know your company and processes, as well as the applications you use and any relevant integrations.
Typical outsourced processes include:
- basic data management
- Identification and user access control
- information lifecycle management
- archiving
- basic logistics and economic processes
- SAP Commerce Cloud hosting support
- monitoring of integrations and e-commerce
With our service, you are not dependent on the availability of people in your own organization.
We also take care of your SAP licenses for you and ensure the efficient use of the licenses. We handle SAP license maintenance using the Partner Center of Excellence (PCoE) and Value Added Reseller (VAR) models.
Our service adapts to different customer needs, depending on the structure and criticality of the supported application. Lifecycle Services and critical component monitoring ensure your application is usable 24/7. The Service Manager is responsible for the service we provide together with a separately designated service team. The service scales according to your current situation – when your system expands, updates or changes, the support service agreement lives with it.
Workload automation and management
With advanced tools (Control-M, AutomateNOW), you can automate background processes and workflows and save on the amount of manual work needed.
Using these tools, our automation professionals handle your complex workflows and timing logics expertly. We manage event-based and calendar-bound processes across system boundaries.
Our experts work together with the people in charge of the business process and find the right automation solution to improve quality and get the most out of the process.
We take care of the automation solution from start to finish. We provide the platform, connections, implementation, design and workflow automation, as well as support services for the entire solution lifecycle.
If you already have an automation solution that does not serve you well enough, we will convert your workloads onto the right solutions through a conversion project.
Our methodology and ready-made solutions provide a good basis for a sustainable automation solution.
Access and identity management
Securing the right permissions and identities is becoming more important day by day, as IT solutions open up to the world through cloud services. With our products and services, overall data security (including SAP systems) remains under control in a cost-effective manner.
- Castor Fighter: software to be installed on SAP ERP or S/4 to manage large-scale permissions and track large-scale operations for auditing purposes. This software includes SAP GRC’s “firefighter” feature but is significantly cheaper in both implementation and licensing costs.
- Castor Lock: Lock SAP ERP functions while exporting changes, removing users from lock functions. The tool is installed on SAP ERP or SAP S/4.
- Security services: Access control, user control, user interface publishing for a fixed monthly fee or on a needs basis.
- SOD reports (segregation of duties).
- Total security, single sign-on solutions, leveraging O365 and Azure logins and groups in application publishing.
SAP Data Archiving
SAP data lifecycle management guarantees the greatest savings with the least amount of work: archiving, definition and space allocation analysis. We transfer data from the SAP system to external secure storage. We also support SAP ILM solutions.
SAP license management
We make sure you stay up to date on your SAP license usage at all times and do not accidentally override it. We help you optimize the number of licenses you use and improve your negotiating position with SAP when you
purchase new SAPproducts or change your license model.
We use Snow Software products. You can get license management from us with the SaaS model, including the application and the necessary work.
Monitoring tools
Monitoring is needed to ensure business continuity and accuracy. We represent and develop monitoring tools with years of experience. Our portfolio has developed according to the needs of our demanding customers to cover monitoring needs in a variety of ways.
For example, the “Castor monitoring tool” for ERP monitoring covers all major document types and interfaces, and includes silence monitoring to detect unwanted silence, for example in subscription traffic.
We use the best tools available on the market to monitor platforms, such as SolarWinds, Dynatrace, Grafana, and SAP Solution Manager.
Want to know more? Please don’t hesitate to contact us!
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