We live in an age of streamlined and often impersonal customer management systems. It may feel like good customer service experiences have become somewhat rare.

How do you create experiences that will make your customers happy and build their loyalty? Customers expect more choices than ever regarding how to engage with businesses, while expecting to get their service requests resolved quickly – also during a crisis period like the one we are in right now! Companies across the planet are struggling to meet the radical increase in customer activity, many with a reduced staff.

Sign up to hear our thoughts on:

• How to ensure that your service teams are properly equipped and available to meet future service demands and volumes
• How to create a unified service experience with synchronized processes that support your customers throughout their journey from start to finish
• What delivering the next generation of both self-service and field service looks like

When: 24th of April
Time: 10:00 AM Central European Summer Time / 11:00 Eastern European Summer Time
Duration: 1 hour

To whom: Head of Service/Field Service/Service Operations, Chief Customer Officer, Chief Operating Officer, Service & Field Service Managers