Customer Lead, FC Superior Customer Experience. A Master of Education found her way to the IT world. Katariina has been working with Bilot Lifecycle Services for over 5 years and during that time she has been involved with many customers and internal development. Many issues in the IT field are often caused by a lack of communication and misunderstandings between people; it has nothing to do with technology. Katariina's driving forces at the moment are Service Design, User Experience and Design Thinking.
10.01.2018
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Roolissani Customer Leadina työskentelen tiiviisti asiakkaiden ja konsulttien rajapinnassa kuuntelemassa kummankin osapuolen huolia, hehkutuksia ja palautteita. Keräämme muiden yritysten tavoin palautetta asiakkailtamme,…
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29.12.2016
blog
”Kuinka moni on tänään hermostunut johonkin?”, avasi Ari Tanninen Wakarun DevOps-seminaarissa esityksensä. Lähes kaikkien osallistujien käsi nousi pystyyn, osan…
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