Webinar: creating perfect customer service moments

24.04.2020

Leverage SAP Service Cloud to create perfect service moments for your customers

We live in an age of streamlined and often impersonal customer management systems. It may feel like good customer service experiences have become somewhat rare.

How do you create experiences that will make your customers happy and build their loyalty? Customers expect more choices than ever regarding how to engage with businesses, while expecting to get their service requests resolved quickly – also during a crisis period like the one we are in right now! Companies across the planet are struggling to meet the radical increase in customer activity, many with a reduced staff.

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When: 24th of April
Time: 10:00 AM Central European Summer Time / 11:00 Eastern European Summer Time
Duration: 1 hour

To whom: Head of Service/Field Service/Service Operations, Chief Customer Officer, Chief Operating Officer, Service & Field Service Managers

Details

Date: 8:00 - 17:00 24.04.2020

Venue

Online - Live
,

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