SAP Solution Manager 7.1 has new and enhanced monitoring tools to monitor and analyze your SAP and SAP-related business processes. Monitoring framework has been re-built from the start. Business Process Monitoring is an old functionality since Solman 7.0 but now with Solman 7.1 it has even better tools and possibilities also to analyze your business processes. Your analyzing period can be anything from one hour to one year or more. With visible trends you can make your decisions about the future based on correct history data that is stored into Solman BW infocubes.
We have seen the rising trend of Solman monitoring and reporting used as management or controlling tool-set for SLAs. Solman can bring you information about your SAP landscape even if it is in your hosting partner’s deep cave somewhere well hidden. In some witnessed cases the hosting partner’s monitoring tools are capable only to monitor the SAP hardware and not the application. When you are able to monitor the application, you’ll get actual information about what your users are experiencing when they are using the application.
Alerting the RIGHT people WHEN something unexpected happens. Alerts in customer SAP landscape should be informed always also to the customer and not only to the hosting partner. When you use Solman Alerting tools, you can get the same alerts as your partner gets. In Solman you can add intelligence to the alerts and route them automatically to the people that are concerned on customer- and partner-side.
New flexible web-like UI for Solman monitoring is a user-friendly monitoring User Interface that is not only for the hardcore-basis guys but only for us mortals. Now Solman-monitoring views can be used by business and technical people both.
Solman reporting is based on Solman BW and Solman BW infocubes. If you feel like the BW-tools for creating new Solman-reports are somewhat old school or takes too much time there is an option available. We prefer BusinessObjects whenever it is available in customer landscape. BO gives you better tools and pixel perfect graphics to create nice looking and easy to use reports with customer specific flexible KPI’s. In our experience this has been also a faster (cheaper for customer) way to create Solman-reports. Customers can also get more value on their investment to the BO licenses and hardware.
Everything today must be mobile, unwired, free from your physical location and always available. You can put Solman monitoring into your pocket and onto your managers desktop. Monitoring is running 24/7 but you are not at the office or at your laptop 24/7. Mobility in monitoring makes it possible to react to your business critical incidents in your landscape no matter where you are. Solman dashboards give a detailed overview about your SAP landscape. You can configure these dashboards to match just what your manager wants to see, KPI-indicators, availability, SLA-information etc.
Just to end my blog I have an interesting formula for the future. Formula 1 is Solman+BO+Mobile+HANA=X
What do you get when you combine 4 great state-of-the-art SAP products?
We combined Solman with BO and then with BO Mobile and then boosted all this with HANA. What did we get? A Roadrunner-fast system monitoring that looks sweet like a candy and its’ on your fingertips anytime anywhere. If this sounds impossible, we can let you try it.
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